Tuesday, April 6, 2010

iPad plague with Wi-Fi problems

Users who rushed to snap up Apple's iPad are complaining within days of the slate computer's highly anticipated release that they're having trouble connecting it to the Internet.

On Apple's technical support Web site, there were 11 pages of comments Tuesday morning on a post saying Wi-Fi connections were weak or kept cutting out.

"Add me to the list with problems! I'm very disappointed that there's no solution either," one user wrote. "Does anyone think this can be fixed with an update, or should I just get a refund while there's time?"

Versions of the iPad, a sort of hybrid between a laptop and a smartphone designed largely for reading, Web surfing and playing games, will eventually work with both Wi-Fi and 3G wireless connections.

But the versions released Saturday are Wi-Fi only.

Some users were saying their Wi-Fi connections were weak, while others were saying they weren't able to connect with Wi-Fi at all. Some users say laying the iPad on a flat surface exacerbates the problem.

Apple did not respond Tuesday morning to a request from CNN.com for a response to the complaints.

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